Get in touch

Talk to the Merchdex team

Sales, enterprise plans, 30-day pilots, or platform waitlist for WooCommerce and BigCommerce. We respond within one business day (AEST).

Contact options

Sales or pilot enquiry

Questions about Growth or Scale plans, enterprise pricing, the 30-day pilot program, or migrating from a feed management tool or agency arrangement.

Agency or partner

Managing multiple Shopify stores for clients? Ask about our agency program, white-label reporting, and multi-store dashboards.

Platform waitlist

On WooCommerce, BigCommerce, or Squarespace? Join the waitlist and we'll notify you when your platform is supported.

Send us a message

We respond to all enquiries within one business day (AEST).

By submitting this form you agree to our Privacy Policy. We will only use your details to respond to this enquiry.

Response time

We respond to all enquiries within one business day. For urgent matters, note "urgent" in your message and we'll prioritise it.

Business hours: Mon–Fri, 9am–6pm AEST (Sydney)

30-day Catalogue Readiness Pilot

We offer a structured 30-day pilot for Shopify fashion and lifestyle merchants with 200+ products and active Google Shopping spend. You get:

  • Full Catalogue Readiness Score across your catalogue
  • Semantic enrichment for your top 200 products with merchant approval at every step
  • ACP and UCP feed files generated and hosted at Merchdex URLs, ready for platform crawling
  • 30-day click and order attribution report - confirmed, likely, and assisted GMV shown separately
  • Google Merchant Center eligibility improvement - before/after count visible in your own GMC account

Select "Pilot access request" in the form to apply.

We do not cold-sell. If you contact us, we respond to your question. We do not add you to a nurture sequence or pass your details to a third-party sales tool. You can ask to be removed from our records at any time per our Privacy Policy.

Before you write

Just sign up. Shopify merchants get a free full catalogue audit immediately - no sales call, no credit card. If you want to discuss a structured pilot, a Growth or Scale plan for a larger team, or the agency program, then get in touch.

Yes. We have an agency program with a multi-store dashboard, white-label PDF reporting, and a referral structure. Select "Agency or enterprise program" in the form and describe your client base. We'll follow up with details.

Same-day for Shopify merchants. Connect your store via OAuth, your catalogue syncs in under an hour, and your AI Readiness Scores are available immediately. The enrichment queue for your first 200 products completes within 24 hours.

Yes. The Scale plan includes API access and the enterprise plan covers custom connector builds for non-standard platforms, dedicated onboarding, and security review. Contact sales to discuss your requirements.